Free delivery over AU$200  | US$135 | EU$125

Dispatch from order placement to shipping is approximately 1-7 days from placement of order. Please note this can be longer during holiday or sale periods.

Australia Post Shipping is approximately 4-14 days after dispatch, depending on the country and holiday season. Most deliveries to the US arrive within 5 business days, after dispatch. Check times from our Melbourne Factory to your destination here. Use postcode 3026 here

DHL Express Shipping is approximately 4 days after dispatch time.

 

Delivery & Tracking 

All orders are sent signature required & include tracking. 

Track your DHL shipment here. Please contact them directly on  13 14 06, with any delivery issues or changes. 

Track your Australia Post shipment here. Please press the Journey Tab for clear details on the parcel's movement. Please contact them directly on  13 13 18, with any delivery issues or changes.

Track your USA order with USPS here Please contact them directly on 1-800-222-1811 with any delivery issues or changes, for the fastest service.

Please note the tracking updates can take 1 to 5 business days, to show movement in the Australia Post tracking system. Sometimes goods arrive at your destination, before it even shows it has left Melbourne, Australia. If you have received a tracking notification we can assure you the goods have left Melbourne and are travelling your way.

If it has been over 14 days past the estimated delivery time from our Melbourne factory to your destination and you have contacted have contacted the local shipping company with your delivery issue and it is not resolved, please contact us directly here, quoting your order number and details of the issue. 

Please ensure you it has been over 14 days from the estimated delivery time found here. Check times from our Melbourne Factory to your destination here. Use postcode 3026 here

 

Customs & Import Duties

Please check your destination country for taxes or customs fees for the item you are ordering from as Sheepskins Downunder is not responsible for these costs. 

Unclaimed and Rejected Shipments

If a customer rejects a parcel and it is returned to Australia, we will charge for the shipping costs incurred.